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News Telecommunications Nortel Contact Center Solution Enhances Astro’s Customer Responsiveness
News Telecommunications Nortel Contact Center Solution Enhances Astro’s Customer Responsiveness
| Nortel Contact Center Solution Enhances Astro’s Customer Responsiveness |
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| Tuesday, 30 November 1999 08:00 | |||
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Subscribers to Astro, the sole operator of direct-to-home satellite pay television service in Malaysia, are enjoying faster, more effective customer service through a Nortel contact centre solution that enables contact with the company via email, fax as well as telephone. Source : http://www2.nortel.com/go/news_detail.jsp?cat_id=-8055&locale=en-US&oid=100248518
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